Terms of service

Terms of Service

1. Introduction

Welcome to Clickwoods, operated by Icon Labs LLC (“we”, “us”, “our”). These Terms of Service (“Terms”) are a legally binding agreement between you and us governing your use of our website and the purchase of products from it. By accessing or using the website, you agree to these Terms. If you do not agree, please do not use the website.

2. Eligibility

By using the website, you confirm that you are at least 18 years old, or the age of majority where you live, and can enter into a binding contract. If you use the website on behalf of a business, you confirm you have authority to bind that business to these Terms.

3. Accounts

If you create an account, you agree to provide accurate and complete information, keep it up to date, keep your password secure, and tell us promptly at support@clickwoods.com if you suspect unauthorized use of your account.

4. Products and pricing

We try to describe and display our products as accurately as possible. Colors, finishes and dimensions may vary slightly from images and descriptions; please check product dimensions before ordering. All prices are shown in US dollars. Prices and availability may change without notice, but the price shown at checkout when you place your order is the price you pay.

5. Orders and payment

All orders are subject to acceptance. We may refuse or cancel an order, for example if a product is unavailable, if there is an error in product or pricing information, or if we suspect fraud. If we cancel an order after you have paid, we will refund you in full. Payment is due at checkout using the payment methods shown, and you confirm that you are authorized to use the payment method you provide.

6. Shipping

We ship within the United States only. Shipping rates, processing times and delivery estimates are described in our Shipping Policy and shown at checkout.

7. Returns and refunds

Returns and refunds are handled under our Return & Refund Policy, which offers a 14-day return window for eligible items.

8. Intellectual property

Website content such as text, graphics, logos and site design is owned by Icon Labs LLC or its licensors and is protected by intellectual property laws. Product names, brands and trademarks of third-party manufacturers belong to their respective owners. You may use the website for personal, non-commercial shopping only, and may not copy, reproduce or redistribute its content without our written permission.

9. Acceptable use

You agree not to use the website for any unlawful purpose, infringe the rights of others, post offensive or misleading content, or interfere with the website’s security or operation. If you submit reviews or other content, you confirm it is accurate and that you have the right to share it, and you allow us to display it on the website.

10. Privacy

Our Privacy Policy explains how we collect, use and protect your personal information and forms part of these Terms.

11. Disclaimer of warranties

Except as stated in these Terms or required by law, the website and its content are provided “as is” and “as available”. Products may be covered by the manufacturer’s own warranty, where one is provided. Nothing in these Terms limits your rights under applicable consumer protection laws.

12. Limitation of liability

To the fullest extent permitted by law, Icon Labs LLC is not liable for indirect, incidental, special, consequential or punitive damages arising from your use of the website or products purchased through it. Our total liability for any claim relating to an order is limited to the amount you paid for that order.

13. Indemnification

You agree to indemnify and hold harmless Icon Labs LLC and its staff and suppliers from claims, losses and costs arising from your misuse of the website or breach of these Terms.

14. Governing law

These Terms are governed by the laws of the State of Texas, United States, subject to any mandatory consumer protection laws where you live.

15. Changes to these Terms

We may update these Terms from time to time. Changes take effect when posted on this page. Orders already placed are governed by the Terms in effect when the order was placed.

16. Severability and entire agreement

If any part of these Terms is found unenforceable, the rest remains in effect. These Terms, together with our Privacy Policy, Shipping Policy and Return & Refund Policy, are the entire agreement between you and us regarding use of the website.

17. Contact us

Clickwoods (operated by Icon Labs LLC)
5900 Balcones Drive #20989, Austin, TX 78731, United States
Phone: +1 830-256-2140
Email: support@clickwoods.com